Global Services & Support
Contacts
Americas
US, Canada, Central America and Latin America
24 hours a day, 7 days a week unless otherwise noted
| Products: | Video Processing, Distribution, Servers, Storage, News, Graphics, Test and Measurement and Digital Signage |
| Phone: | 1-888-534-8246 |
| Fax: | 1-416-445-9020 |
| Email: | BCDService@harris.com |
| Product: | Graphics |
| Email: | graphics.support@harris.com |
| Products: | Transmission and Networking |
| Phone: | 1-217-222-8200 |
| Fax: | 1-217-221-7086 |
| Email: | tsupport@harris.com |
| Products: | Automation |
| Phone: | 1-888-534-8246 / 1-408-990-8382 |
| Email: | support@harris.com |
| Products: | Test and Measurement (8:00 AM to 5:00 PM EST) |
| Phone: | 1-800-800-5719 |
| Email: | videotekservice@harris.com |
| Products: | Traffic & Billing (Landmark) |
| Phone: | 1-303-390-7505 |
| Email: | Global.LandmarkSupport@harris.com |
| Products: | Scheduling (Vision) |
| Phone: | 1-303-390-7337 |
| Email: | Global.VisionSupport@harris.com |
| Products: | Traffic & Billing (OSi-Traffic, OSi-AdConnections) |
| Phone: | 1-816-434-4008 |
| Fax: | 1-816-434-4001 |
| Products: | Advertising Software |
| United States: | 1-212-303-4200 (Monday-Thursday 9am-8:30pm ET and Friday 9am-5pm ET) |
| Canada: | 1-416-443-3120 (Monday-Friday 9am-5pm ET) Toronto(English) |
| Montreal: | 1-514-842-0101 ext. 115 (English/French) |
| ASG clients log in support issues via www.asg.harris.com | |
Europe, Middle East and Africa
| Products: | All Harris Broadcast Products excluding international Media | ||||||||||||||||||
| Hours: | 24 hours a day, 7 days a week | ||||||||||||||||||
| Phone: | +44 118 964 8100 | ||||||||||||||||||
| Fax: | +44 118 964 8054 | ||||||||||||||||||
| Products: | International Media – Landmark/Vision | ||||||||||||||||||
| Phone: | +44 208 339 1800 | ||||||||||||||||||
| Products: | International Media – Broadcast Master | ||||||||||||||||||
| Phone: | +44 1525 859 537 | ||||||||||||||||||
| Email: | |||||||||||||||||||
| Infrastructure product: | Service.europe@harris.com | ||||||||||||||||||
| RMA’s: | RMArequest.europe@harris.com | ||||||||||||||||||
| D Series Automation: | D-SeriesSupport.Europe@harris.com | ||||||||||||||||||
| ADC Automation: | ADCSupport.Europe@harris.com | ||||||||||||||||||
| DAM: | DAMSupport.Europe@harris.com | ||||||||||||||||||
| Transmitters: | TransmittersSupport.Europe@harris.com | ||||||||||||||||||
| Landmark: | LandmarkSupport@harris.com | ||||||||||||||||||
| Vision: | VisionSupport@Harris.com | ||||||||||||||||||
| Broadcast Master: | BssSupport@harris.com | ||||||||||||||||||
Asia, Pacific Rim
24 hours a day, 7 days a week
Regular Business Hours (9am to 5pm HKT Monday to Friday)
| Phone: | +852-2776-0628 |
| After-Hour Hotline: | 1-888-534-8246 |
| Fax: | +852-2776-0227 |
| Email: | service.asia@harris.com |